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 "My
expectations of Customer Service are very high. I treat customers the way
I expect to be treated."
Neal Lerner
President
Optimum Mortgage Services
From the beginning, Optimum Mortgage has focused on you, the customer.
Everything we do is based on serving our customers. We are going to make
the loan process as easy for you as possible.
When you first contact us, you'll notice the difference. We are happy
to educate our customers on the information they need to make an informed
decision. We'll even take your loan application over the phone, so that
you don't have to bother with cumbersome paperwork. And, we'll get to
know you and your loan needs.
Then we'll go shopping to find the best loan product for you. With a large
number of lenders to choose from, you can be sure that you are getting
a competitive interest rate and terms that you are comfortable with.
If a customer has a question and we don't have the answer, we will
get the answer for you. Your issues will not be ignored. If an issue arises,
we act immediately to resolve it.
We'll take care of the hassle and the paperwork so you don't have to.
The loan process will be completed in a timely manner - perhaps even faster
than you might expect!
The difference is Superior Customer Service.
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Neal Lerner has been in the lending business since 1982, and
a mortgage loan officer since 1994. We serve residential customers
in Colorado.
The associates
at Optimum Mortgage Services are committed to the mortgage industry
and their customers. With over 40 years of combined experience,
we know the business from the inside out. We specialize in first
and second mortgages for home purchases, refinancing, and home
equity loans. You can count on us to handle all your mortgage
needs.
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